VisionGauge software and systems for visual inspectionVISIONx machine vision software and visual inspection systemsVisionGauge OnLine machine vision software

FAQ #2.6: 

I am using a stage-based edition of VisionGauge (i.e. either the Manual-Stage Configuration or the Motorized-Stage Configuration) under either Windows™ 98 or 95. Sometimes - and for no apparent reason - the display "goes crazy". For example: the displayed text suddenly becomes very large, or the status box at the bottom of the main VisionGauge window disappears, or the "live image overlay" crosshair changes color, or all of these problems (or similar ones) happen at once... Then, if I keep on working with the system, it will end up either locking up or crashing.


We've seen this problem mostly under under Windows™ 98, but a few times under Windows™ 95 as well. You'll have to start by rebooting your computer to get it to behave properly. 

To be perfectly honest, we're not entirely clear on the problem's cause. However, it's clearly due to a problem between the drivers of one (or more) of your system's hardware components and Windows™ and we have always managed to get rid of the problem by carrying out the following steps:

Step 1:

Make sure that the file "cbw32.dll" is NOT present in the main VisionGauge sub-directory (probably "c:\VisionGauge") on your computer's hard disk. If it present, you must delete it. Please note that you should only delete the copy of the file "cbw32.dll" located in the VisionGauge sub-directory (if the file is indeed present there)... NOT anywhere else on your computer's hard disk.

Step 2:

Make sure that you have the "latest & greatest" drivers for the video acquisition board (i.e. framegrabber) that you are using. If your video acquisition board also acts as your computer's video display board, make sure that these drivers are current as well. You can get the necessary driver information (as well as the latest drivers themselves) from the board manufacturer's web page. 

Step 3:

It's also not a bad idea to update to the "latest & greatest" version of VisionGauge. You can do this through our "downloads" page. This step is probably not required, but it's very simple to carry out and it can't hurt. Furthermore, it will provide you with all of the benefits of the latest features and newest enhancements.

Step 4:

Reboot your computer.

This should stop the problem from reoccurring.

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