VisionGauge software and systems for visual inspectionVISIONx machine vision software and visual inspection systemsVisionGauge OnLine machine vision software
ADVANCED VISUAL INSPECTION AND HIGH ACCURACY MEASUREMENT SOLUTIONS

FAQ #2.13: 

Using a FlashPoint 3Dx™ video acquisition board, I can startup VisionGauge & turn live video On with no error, but when I try to "freeze" the live image (i.e. turn live video Off), I get the error message "An Error occured while setting the 3D's off-screen capture area".

Solution:

a) Shutdown VisionGauge(r).

b) Go the "Display Properties" | Settings | Advanced | Troubleshooting window and turn the hardware acceleration down. One "notch" below "Full" generally works best.

c) Startup VisionGauge(r) and try to turn live video On and then Off.

d) If the error persists, shutdown VisionGauge(r) and try to lower the hardware acceleration further.

e) If this still does not allow you to resolve the problem, then shutdown VisionGauge(r), leave the hardware acceleration one "notch" below "Full" and reduce the display resolution (through the "Display Properties" | Settings" window).
 

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