| The different Editions of VisionGauge®:
There are presently 6 different Editions
of VisionGauge®, each intended for
a different class of applications. The different Editions of VisionGauge®
have different features and functionalities. For example, the most basic
Edition of VisionGauge® is the "Light"
Edition and the most complex Edition is the "Motorized-Stage Configuration"
which can control multi-axis motion systems with great accuracy. Some Editions
of VisionGauge® are for very specialized
applications, such as VisionGauge®
HT which includes special tools specifically designed for measuring very
accurately the micro-hardness of materials.
If you contact us to obtain technical
support, we will need to know which Edition of VisionGauge®
you are using.
The different Versions of VisionGauge®:
We are continuously working to improve
& enhance VisionGauge®. Incremental
updates, containing new features & enhancements as well as any bug
fixes that may be required, are produced regularly (typically: approximately
once or twice a month) and posted on our web page (see our downloads
page). These incremental updates constitute the different Versions of VisionGauge®.
A Version is thus either older or newer than another Version. A bug that
is present in an older Version has probably been fixed in a more recent
Version. Newer Versions are also more feature-rich than older Versions.
If you contact us to obtain technical
support, it will probably be very difficult for us to help you without
knowing which Version of VisionGauge®
you are using.
How to determine which Edition
and which Version of VisionGauge®
you are running:
To obtain both the Edition &
Version information of your license of VisionGauge®,
simply run VisionGauge® and then go
in the "Help" menu and then give the "About" command. Both the Edition
& Version information will be displayed.
If - for some reason - you are unable
to run VisionGauge®, then you can find
the Edition written on the hardware security key that came with the software,
and the Version number is written on the VisionGauge®
CD. |