| We've seen this problem mostly under
under Windows™ 98, but a few times under Windows™
95 as well. You'll have to start by rebooting your computer to get it to
behave properly.
To be perfectly honest, we're not
entirely clear on the problem's cause. However, it's clearly due to a problem
between the drivers of one (or more) of your system's hardware components
and Windows™ and we have always managed to get rid
of the problem by carrying out the following steps:
Step 1:
Make sure that the file "cbw32.dll"
is NOT present in the main VisionGauge®
sub-directory (probably "c:\VisionGauge") on your computer's hard disk.
If it present, you must delete it. Please note that you should only delete
the copy of the file "cbw32.dll" located in the VisionGauge sub-directory
(if the file is indeed present there)... NOT anywhere else on your computer's
hard disk.
Step 2:
Make sure that you have the "latest
& greatest" drivers for the video acquisition board (i.e. framegrabber)
that you are using. If your video acquisition board also acts as your computer's
video display board, make sure that these drivers are current as well.
You can get the necessary driver information (as well as the latest drivers
themselves) from the board manufacturer's web page.
Step 3:
It's also not a bad idea to update
to the "latest & greatest" version of VisionGauge®.
You can do this through our "downloads" page.
This step is probably not required, but it's very simple to carry out and
it can't hurt. Furthermore, it will provide you with all of the benefits
of the latest features and newest enhancements.
Step 4:
Reboot your computer.
This should stop the problem from
reoccurring. |