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We've
seen this problem mostly under
under Windows™ 98, but a few
times under Windows™
95 as well. You'll have to start by rebooting your computer to get it
to
behave properly.
To
be perfectly honest, we're not
entirely clear on the problem's cause. However, it's clearly due to a
problem
between the drivers of one (or more) of your system's hardware
components
and Windows™ and we have
always managed to get rid
of the problem by carrying out the following steps:
Step 1:
Make
sure that the file "cbw32.dll"
is NOT present in the main VisionGauge®
sub-directory (probably "c:\VisionGauge") on your computer's hard disk.
If it present, you must delete it. Please note that you should only
delete
the copy of the file "cbw32.dll" located in the VisionGauge
sub-directory
(if the file is indeed present there)... NOT anywhere else on your
computer's
hard disk.
Step 2:
Make
sure that you have the "latest
& greatest" drivers for the video acquisition board (i.e.
framegrabber)
that you are using. If your video acquisition board also acts as your
computer's
video display board, make sure that these drivers are current as well.
You can get the necessary driver information (as well as the latest
drivers
themselves) from the board manufacturer's web page.
Step
3:
It's
also not a bad idea to update
to the "latest & greatest" version of VisionGauge®.
You can do this through our "downloads"
page.
This step is probably not required, but it's very simple to carry out
and
it can't hurt. Furthermore, it will provide you with all of the
benefits
of the latest features and newest enhancements.
Step
4:
Reboot
your computer.
This
should stop the problem from
reoccurring.
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